Hotspot Billing/OSS Systems
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Hotspot Billing/OSS Systems
 
Our sister company, Microsense Pvt Ltd, is a leading provider of Wi-Fi solutions in India. Microsense is a premier player in the Hospitality segment, with its Wi-Fi services running in over 70 hotels nation-wide, comprising of the leading Hotel Chains in India. Microsense also has a network of 100 hotspots nation-wide in partnership with Cafe Coffee Day, one of the most prominent chains of cafes.
 
Requirement:
Microsense required a user-friendly, centralized authentication and billing mechanism for use at its Wi-Fi enabled hotels and hotspots. This had to be a centralized service owing to the geographic distribution of hotspots. It needed to create and support centralized user authentication, provide time-based and metered billing plans, support the Microsense distribution and channel partner network and generate MIS reports which include monthly revenue and usage reports at each hotspot.
 
Solution:
Microsense Software developed a Hotspot Operations Systems Support/Billing Systems Support solution named SpotOn. The solution provides centralized AAA functions by interacting with a secure RADIUS server hosted in a world-class IDC in the US. It supports portal-based user authentication using PIN numbers, usernames and passwords and has the ability to create configurable billing plans and tariffs for each hotspot, or common plans for a chain of hotspots. It can support National Roaming between all hotspots of a particular chain or between chains. This is a completely web-based service so there is no need to install any software on the client PCs. The webpages also allow for sufficient branding space to increase mileage. SpotOn has the required support for a large distributor network with distributors, resellers and channel partners. It has a powerful admin functionality which can be used to view usage statistics, calculate bandwidth usage at each hotspot, generate monthly revenue reports and calculate revenue share between partners.
 
SpotOn is currently in use in all of Microsense's hotspots and those hotels that require centralized authentication and billing.